AirAsia Indonesia flights will recommence transporting passengers on June 19. Previously, AirAsia temporarily stopped all flight services on April 1, due to considerations of the risk of the coronavirus (Covid-19) as well as to prevent its spread.
“AirAsia Indonesia (QZ) plan to resume scheduled flights in stages on certain routes starting June 19, 2020” the company wrote on its official website on Wednesday (10/6).
In the initial stages, AirAsia Indonesia will only fly the Jakarta-Bali round trip and Jakarta-Medan routes. The company will also limit flights to only four days a week, namely Monday, Wednesday, Friday and Sunday.
“AirAsia Indonesia will continue to monitor the development of the situation and will take the anticipatory steps needed to resume scheduled flight services” the company wrote.
Prospective passengers who will travel domestically or internationally must comply with the provisions in accordance with Covid-19 Task Force Circular Number 7 of 2020. For domestic passengers, this includes rapid test results (non-reactive) valid for 3 days, or PCR test certificates with negative results that are valid for 7 days prior to the time of departure.
If the area of origin of the prospective passenger does not have a rapid test or PCR facility, they may provide a symptom-free certificate for influenza (or influenza-like illness) issued by a hospital doctor, or health center.
Prospective passengers are also required to download and activate the Peduli Lindungi Protect & Care) application on their mobile devices. They also need to fill out a statement from AirAsia. Special requirements may be required for prospective passengers in certain regions.
First, specifically passengers from and to DKI Jakarta must have an Exit and Entry Permit (SIKM).
Secondly, specifically for Bali as a final destination, passengers must show PCR (swab) test results (not rapid tests) with negative results and fill out forms from the government of Bali which can be downloaded via the link: https://cekdiri.baliprov.go.id/
Similarly for final destinations of Lombok, passengers must show PCR test results (not rapid tests) showing negative results.
“Prospective passengers must also fill out an electronic health alert card (e-HAC) which can be accessed through the e-HAC Indonesia mobile application” the company explained.
In addition to the above requirements, AirAsia Indonesia also requires that prospective passengers comply with health protocols while at the airport and on the aircraft. These include: use of a face mask, body temperature checks, maintaining physical distance, and using check-in services through the website or application. However, the airline will still provide manual check-in counters at the airport.
“Please arrive early at the airport, at least 5 hours before the scheduled departure, in order to have free time to carry out the series of necessary inspection processes” AirAsia wrote.
In addition, AirAsia Indonesia also issued regulations for passenger goods in the aircraft cabin. Passengers are only allowed to carry one piece of cabin baggage with a maximum size of 40cm x 30cm x 10cm, such as a laptop bag and a tote bag with a maximum weight of 7 kilograms.
Luggage outside these conditions must be checked-in. “This policy is to minimize contact between passengers and other passengers’ luggage” the company added.